ALPHEN ARC
Refund Policy
1. Refund Eligibility
Refunds are available only under specific circumstances where the service provided falls short of the agreed terms.
Refund requests must be made within 7 days of the service delivery or payment date, whichever is earlier.
Refunds will not be provided for services that have been fully delivered or if the client fails to follow provided instructions or guidelines.
2. Non-Refundable Services
Consultation fees, service charges, and processing fees are non-refundable.
Any services already rendered or where significant work has been done are not eligible for refunds.
3. Refund Process
To request a refund, please email our support team at contact@scoresavy.com with your transaction details and reason for requesting the refund.
Refund requests will be evaluated within 14 business days, and you will be notified of the outcome.
If approved, refunds will be processed and credited to the original method of payment within 7-10 business days.
4. Disputes
If a refund is denied and you wish to contest it, you can raise a dispute by contacting our customer support team at contact@scoresavy.com.
All disputes will be handled on a case-by-case basis.
5. Cancellations
Clients can cancel their services within 24 hours of payment for a full refund, provided no work has commenced.
If work has started, only a partial refund may be provided based on the portion of work completed.
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Contact
contact@scoresavy.com
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